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Privacy Policy

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We take your privacy very seriously and we are committed to securing the information you provide to us. We will use it only for the intended purpose of our business, in alignment with this privacy policy. We will not share your private information with any third party without your permission or unless the law requires us to do so.

Our privacy policy sets out how the information received from our customers through the website is being used and protected.

We update the privacy policy from time to time and this page will be reflecting the latest policy. The current privacy policy is as of 1st January 2016. We would recommend that regularly visit this page to ensure that you are satisfied with the changes, if any.

What data we collect from you?

  • Your name, age and gender
  • Contact information including email address
  • Demographic information such as postal codes and preferences
  • Problem that you are currently facing
  • Other information as needed for customer survey

We use the information you provide for the following purpose

  • For record keeping
  • For internal research
  • For improving our product and service
  • For sending promotional information about new products or discounts that you may be interested in

If you do not need the promotional information about new products please contact us via the ‘Contact Us’ page to inform us about your preference.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and manual controls to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.